Complaints Process

Effective date: October 10, 2026

We are committed to providing a safe, lawful, and respectful adult service. If you have a complaint regarding content, billing, or use of the platform, please follow the process below.

How to Submit a Complaint

Please contact us by email at: support@beaudenuit.com

Include:

An email address at which we can reach you
A description of the issue, including the companion and the date concerned
Any relevant screenshots or details

Resolution Timeline

All complaints are reviewed promptly and resolved within 7 calendar days, in accordance with our Adult Content Policy and applicable payment provider requirements.

Adult Content Policy Reference

Beau de Nuit provides fictional, AI-generated adult content intended exclusively for users aged 18 or older. Content that violates our policies (including prohibited themes such as minors, coercion, or illegal activity) is not permitted and will be removed.